About Berkshire Communicators
For more than 75 years our family owned and operated company has provided high-quality live telephone answering service to satisfied clients. Julie Gore Mooney is the second generation president of the company. Our greatest asset is our caring, professional, long-term employees, some with more than 30 years of continuous service. Our courteous, experienced operators will answer your line in a professional manner and deliver you a quality, informative, and timely message. They can even react to an emergency situation. All of our systems have a UPS backup with a natural gas generator to allow us to operate no matter how long the power outage. Our quality control system monitors every call.
With our advanced computer-aided telemessaging system we now process thousands of calls per week! This combination of state-of-the-art technology and professional, courteous staff, ensures top quality service for both you and your customers.
What does this all mean to you? It means when it comes to communications, you can come to Berkshire Communicators for state-of-the-art equipment and top quality service. We are constantly upgrading our equipment and services expanding our vision well into the 21st century.
Our Mission
Berkshire Communicators, Inc. Is committed to providing the highest quality customer care. We have all the tools that will guarantee - and deliver - complete customer satisfaction at a responsible cost.
It takes 25 full & part time operators, working 37,800 hours to process 1,705,000 calls and respond to 1,132,000 alarm signals annually.
Our Management Team
