About Berkshire Communicators 

For more than 75 years our family owned and operated company has provided high-quality live telephone answering service to satisfied clients. Julie Gore Mooney is the second generation president of the company. Our greatest asset is our caring, professional, long-term employees, some with more than 30 years of continuous service. Our courteous, experienced operators will answer your line in a professional manner and deliver you a quality, informative, and timely message. They can even react to an emergency situation. All of our systems have a UPS backup with a natural gas generator to allow us to operate no matter how long the power outage. Our quality control system monitors every call.

With our advanced computer-aided telemessaging system we now process thousands of calls per week! This combination of state-of-the-art technology and professional, courteous staff, ensures top quality service for both you and your customers.

What does this all mean to you? It means when it comes to communications, you can come to Berkshire Communicators for state-of-the-art equipment and top quality service. We are constantly upgrading our equipment and services expanding our vision well into the 21st century.

Our Mission

Berkshire Communicators, Inc. Is committed to providing  the highest quality customer care. We have all the tools that will guarantee - and deliver - complete customer satisfaction at a responsible cost.

It takes 25 full & part time operators, working 37,800 hours to process 1,705,000 calls and respond to 1,132,000 alarm signals annually.

 Our Management Team

Julie Gore Mooney

Our President, Julie Gore Mooney, came to work for the family business in 1986 assisting in our transition from cord boards to our Startel automated paperless system. She is a graduate of Lee High School and Bay Path College. She has just been elected as a Director of our Telemessaging Industry Association ATSI. Julie assumed the presidency upon her father’s retirement in 1996.

Linda Smith

Our Operations Manager, Linda Smith joined BCI as an Operator in 1998. She served as a Customer Service Representative and Manager, and Operations Manager. Linda is a graduate of Taconic High School and has completed many business courses after graduation.

David W. Kelley

Customer Service Representative David W. Kelley joined BCI in 2010. He is a graduate of Mohonasen High School and attended Hudson Valley Community College. He is also a graduate of Berkshire Entrepreneurial School.

Justin Mooney

Justin is a 2006 graduate of Lee Middle and High School. He attended Berkshire Community College and worked until 2010 when he transferred to DeVry University in Orlando, FL. In 2012 he earned his bachelor’s degree in business and began working in customer service. Justin is the third generation in the family businesses and is the son of Julie Gore Mooney and D. Jeffrey Mooney.