You might be a guy, or gal, with a pickup and some tools. Or you might have many employees and a whole fleet of vehicles and heavy equipment. In either case and everything in between, your business will benefit from professional telephone answering from Berkshire Communicators and Hudson Valley Message Bureau. You'll never miss a call, or an opportunity to make a new sale or impress an existing customer.
Create a Great Impression 24/7/365
Our professional operators will answer your calls exactly to your specifications whenever you can’t take a call. Your customers will think you’re open around the clock. When they have their message or emergency handled promptly and accurately, your reputation for professionalism and excellent customer service will be enhanced. You can support your brand with special greeting messages that you can change as often as you like.
Even during your normal business hours, you can rely on us to handle your calls when you and your employees are out on a job and can’t answer the phone. This allows you to take care of the task at hand without interruption. And we do it at a fraction of the cost of an in-house receptionist.
Options, Options, Options!
You can “turn on” or "turn off" our service instantaneously as needed. You will be able to change your greeting whenever you desire. Your messages can be forwarded to you via, email, text, fax or our new secure Web Portal that can be accessed through your desktop, tablet or smart phone. You can change your personal greeting at any time.
- Schedule and Verify Appointments with Customers, Subcontractors and Inspectors
- Call Screening
- Personalized Greetings
- All Calls Logged and Backed Up
- Respond to Verified Emergencies
- Call Patching Available
- Fleet Dispatch and Management
- Hablamos Español
- Ask About our Alarm Monitoring